Last Updated: 1st August 2024
TubeMemo (“TubeMemo,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our Chrome extension and macOS app (collectively, the “Services”). It also outlines your privacy rights and choices.
Scope
This Privacy Policy applies to personal information we collect when you use our Services or interact with us, such as through our website or support channels. It explains how you can manage your information and exercise your privacy rights.
1. Personal Information We Collect
A. Information You Provide to Us
- Account Creation: When you create an account, we collect your name, email address, and optional profile photo.
- Content You Create: The Chrome extension and macOS app collect user-generated content, such as summaries and notes, that you create while using YouTube. We do not track your YouTube view history, comments, or other activities.
- Communications: We collect information like your email address or mailing address when you contact us for support, request information, or send messages/attachments.
- Surveys: If you participate in surveys, we may collect personal information you provide.
B. Information Collected Automatically
- Usage Data: We collect limited data on how you use the Services, such as when you save a note. The Chrome extension does not access data from non-YouTube websites or other browser activities. The macOS app only collects data necessary for functionality (e.g., syncing notes) and document storage.
- No Cookies or Analytics: We do not use cookies, tracking technologies, or third-party analytics tools. If we introduce cookies in the future, they will be used solely for authentication purposes (e.g., session management).
2. How We Use Your Information
We use your personal information to:
Provide the Services, such as:
- Fulfilling our contract with you;
- Managing your account and notes;
- Processing payments via our third-party provider;
- Responding to support requests;
- Providing access to Service features.
Serve Administrative Purposes, such as:
- Improving the Services through internal analysis;
- Ensuring security and fraud prevention;
- Verifying user identities;
- Complying with legal obligations.
De-identified and Aggregated Information:
We may create de-identified or aggregated data (e.g., usage statistics) that is not personal information. We use this data for internal analysis and service improvement.
3. Disclosing Your Information to Third Parties
Service Providers:
We share personal information with third-party service providers to operate the Services, such as:
- LemonSqueezy: For payment processing and subscription management. LemonSqueezy is based in the United States, and data may be transferred internationally.
- Other providers for hosting or support, if applicable.
Other Third Parties:
- Compliance with Law: We may disclose information to comply with legal obligations or respond to government requests, including law enforcement.
- No Public Sharing: We do not share your notes or summaries publicly unless you explicitly choose to share them through future features.
4. International Data Transfers
Your information may be processed in the United States or other countries, including by LemonSqueezy. We use safeguards, such as Standard Contractual Clauses, to protect data transferred internationally, in compliance with applicable laws.
5. Your Choices
Email Communications: You can unsubscribe from non-transactional emails using the link in our emails. Transactional emails (e.g., payment confirmations) will continue as needed.
6. Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information.
- Request data portability (receive your data in a structured format).
- Restrict or object to certain data processing (where applicable).
- Opt out of the sale or sharing of your personal information (for California residents; note that we do not sell or share data for advertising).
- Lodge a complaint with a supervisory authority (for EU residents).
To exercise these rights, contact us at contact@tubmemo.com. We will respond in accordance with applicable laws.
7. Data Retention
We store personal information for as long as you use the Services or as neededочно System: to fulfill legal obligations. For example, account data and user-generated content (e.g., summaries, notes) are retained until you delete your account, after which they are deleted within 30 days. Usage data may be retained for up to 12 months for internal analysis.
8. Security of Your Information
We use industry-standard measures, such as HTTPS for data transmission and encryption for stored data, to protect your information. The macOS app stores data locally or in secure cloud storage, accessible only to you. LemonSqueezy uses its own security measures for payment data, as outlined in their privacy policy. No system is 100% secure, and we cannot guarantee absolute security, but we take reasonable steps to safeguard your data.
If we learn of a security breach, we will notify you via email, in-app notifications, or a notice on our Services, as required by law.
9. Third-Party Websites/Applications
The Services may link to third-party websites, such as YouTube. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before interacting with them.
10. Children’s Information
The Services are not intended for children under 16. We do not knowingly collect personal information from children. If we learn that a child’s data was collected without consent, we will delete it promptly. Contact us at contact@tubmemo.com if you believe this has occurred.
11. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our Services or legal requirements. We will notify you of significant changes via email or in-app notifications before they take effect. By continuing to use the Services, you agree to the updated policy.
Contact Us
For questions about this Privacy Policy, contact us at contact@tubmemo.com.